Frequently Asked Questions
What kind of support is offered with the themes?
If you have purchased a theme, full support from the author is provided for as long as you use the theme. No support is offered for free downloads. If you’re looking for support please go to the support page.
What’s included with the themes?
Included is the main theme file, documentation and demo content.
Will your themes work on WordPress.com?
No. These themes are designed to work on self-hosted sites with WordPress installed from WordPress.org
Where is my download?
If you’ve purchased a subscription you can find all of your downloadable themes by clicking the ‘My Account’ or ‘Log In’ (if you are not already logged in) link at the top of the page. Same goes for single purchase themes. If you have any trouble accessing your downloads please get in touch immediately and you will be assisted.
Are you available for further customization of themes?
Absolutely. Use the contact page (or support page if you have already purchased a theme) and send a message with further info.
What is your refund policy?
Because WordPress themes are digital goods and not tangible, no refunds can be offered. Once a theme is purchased, you are provided will full support for as long as you choose to use the theme.
If you have purchased a theme and are unhappy with it, you may request ONE additional theme of your choosing for free. Support will be provided for that theme as well.